Our Managed Cloud Services plans are flexible and competitive, enabling businesses having unique needs to pay according to their requirements.

cloudmantra Managed Cloud Services

Essential plan covers Cloud Management Services that includes Monitoring, cloud native Security,Backup and Cloud Management Platform.

Advance plan covers all that is included in Essential plus Third Party tools on Firewall, DDoS & Cost Optimisation.

Enterprise Support Plan Cover all that is included in Advance plus DevOps and Named Technical Account Manager.

Cloud Management

24/7 Monitoring of Cloud Systems

24/7 System Admin Availability

24/7 Helpdesk Support

24/7 Skype IM Support

24/7 Phone Support

Real-time Notifications and Alarms

Incident Management

10 Hours

20 Hours

Unlimited

Change & Release Management

30 Minutes

30 Minutes

30 Minutes

Backup Management

AMIs/VMs Management

Basic Patch Management

Advanced Patch Management

DNS & Web Traffic Monitoring

Application & Database Monitoring

Peak Traffic Support

DevOps Support

Security Management

Access Management

Perimeter Support (Firewall, VPNs etc.)

DDoS Management & Support

Anti-virus Management & Support

Security Audits

Service Levels

Uptime SLA

99.95%

99.95%

99.95%

Response Time

< 15 Minutes

< 15 Minutes

< 15 Minutes

Servers Supported

10

20

> 20

Incidents Supported

20

30

Unlimited

Add Ons

Cloud Consulting Support

Cloud Best Practices Recommendations

Cost Optimisation

Monthly Audit Reports

Monthly Meetings

On Request

Technical Account Manager